All products offered by Zuhrah Shriners are custom-made and cannot be returned. All orders are non-refundable. If the product has manufacturing defects or was damaged in transit to Zuhrah Shrine Center, your sole remedy is to have Zuhrah Shriners provide a replacement
Contact the Zuhrah Shriners office at 952-426-3023 or office@zuhrah.org for instructions if it is necessary to replace a defective item.